Sermon Details
- Pastor Name: Jonathan Cornell
- Date & Time: June 30, 2013 | 10:00 a.m.
“Do you remember what you did on February 26, 2008 between the hours of 5:30 and 8:30 p.m.? It was a Tuesday, if that helps. There’s one thing you probably did not do. You didn’t go to Starbucks for coffee. On that day Starbucks closed 7000 stores for three hours to re-train 135,000 employees. That three-hour continuing ed. session cost the company 10 million dollars in wages and lost revenue. The aim of the training was simple: we need to relearn, even if its from our competitors, how to make a good cup of espresso.
Espresso is everything to the Starbucks enterprise. Apparently, mastery of this basic skill among Starbucks baristas had gotten sloppy. So Starbucks CEO Howard Schultz found a better way, he discovered the key to good espresso and went there to see how it was happening. Then he said that his plan was to “look to the company’s future with ‘laser intensity’ by looking back to where it all began: the coffee.” The coffee is everything.
This kind of behavior good for the church as well.”
Download the entire transcript: Acts 11 March of the Penguins
